LEGAL NOTICE
EDITOR:
Stéphanie van de Walle de Ghelcke, legal representative of WALL (E) DECOR / Contact: contact@atelierwalldecor.com
Registered office: 4, lotissement fontaine bleue- 33320 Le Taillan médoc, France, registered in the Trade and Crafts Register under number
SIRET: 48216969500038. Host: Wix.com
PERSONAL DATA AND COOKIES:
Customer account information is only used in the context of its commercial relationship with www.atelierwalldecor.com . This information is neither shared nor resold. The personal information of the customer is necessary for the management of his order, as well as for the improvement of the services which we send to him. If necessary, they can thus be transmitted to the companies which contribute to these relations, such as those responsible for the execution of services and orders for their management, execution, processing and payment if applicable. These companies are subject to the same regulations on the confidentiality of personal data. www.atelierwalldecor.com uses cookies to record information relating to the navigation of the computer on our site. The user can oppose the use of these cookies by configuring his browser. It is up to each user to take all the necessary measures to protect their personal data and their software.
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TERMS OF SALES
The site www.atelierwalldecor.com is edited by WALL (E) DECOR, legal representative Stéphanie van de Walle de Ghelcke, head office: 4, lotissement fontaine bleue- 33320 Le Taillan médoc, France, registered in the Register of trades and crafts, SIRET number is 48216969500038. VAT not applicable, art.293B of the CGI. Our General Conditions of Sale (GTC) drafted below are valid for all products sold on the site www.atelierwalldecor.com
WALL (E) DECOR reserves the right to modify these T & Cs at any time by publishing a new version on the site. The applicable GTC are those in force on the site on the date of confirmation of the order. In our T & Cs, the "customer" designates any natural person placing the order, the "order" designates the commitment to purchase all of the items selected by the customer via the site's online store, the "items" refers to the products offered for sale on the site, the "site" refers to the e-commerce website published by WALL (E) DECOR and accessible at the address www.atelierwalldecor.com
Any order placed on www.atelierwalldecor.com implies that the GTC and the prices have been accepted without reservation by the customer. They will be confirmed at the time of validation of your order. These T & Cs prevail over any other document. Date of last update: 20 February 2021.
1 - ARTICLES
Each product is presented to the customer with the following characteristics:
a / Technical characteristics and unique reference.
b / A firm price in euros including tax, excluding delivery costs.
WALL (E) DECOR reserves the right to modify the price of items; the applicable price being the price in force on the day of the order.
c / One or more visuals to present the product. These visuals do not enter into the contractual field and are modifiable at the discretion of WALL (E) DECOR. Depending on the quality of the screens, the colors of the visuals may not correspond to the samples sent. WALL (E) DECOR
cannot be held responsible for these differences.
d / Care and application advice.
e / The prices are valid as long as the items offered are visible on the site, within the limits of available stocks. If a stock error occurs, the order will be canceled and the customer refunded, shipping included.
2 - ORDER
An order constitutes acceptance of the prices and items as described on the site, it is validated by the customer according to the following process:
a / Choice and addition to the basket of one or more items
b / Checkout validation
c / The calculation of shipping costs according to the weight of the order
d / Payment of the price of the order
WALL (E) DECOR reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order or who does not comply with these GTC.
All orders placed on weekends (from Friday 12 noon to Monday 12 noon) will be processed during the day from Tuesday at the latest. Excluding periods of leave from the company notified on the site.
3 - PRICE
The price of the invoiced items is in euros, including tax, excluding delivery costs, the shipping costs are calculated when the customer places his order and before he proceeds to the payment. VAT not applicable, article 293B of the CGI. The price cannot be changed once the order has been accepted by WALL (E) DECOR.
Any order placed on the site and delivered outside mainland France may be subject to customs duties and other taxes imposed, the customer being the importer of the product ordered, these duties and taxes are his responsibility and are his responsibility.
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4 - TERMS OF PAYMENT
The payment of the order made is secure and is due immediately on the date of validation of the basket by the customer. It is made in euros by Carte Bleue, Visa, MasterCard or via a Paypal account payable to Stéphanie van de Walle de Ghelcke, legal representative of WALL (E) DECOR. The transaction is debited from the customer's bank card after verification of its data and upon receipt of the debit authorization from the company issuing the bank card used by the customer.
In accordance with the law, the commitment to pay by means of a payment card is irrevocable. The customer acknowledges that the communication of his bank card number constitutes authorization to debit his account. The customer confirms that he is the holder of the bank card to be debited and that the name appearing on the bank card is his own. The customer communicates his bank card number, the expiration date as well as the numbers of the visual cryptogram. In the event that the debit of the all-inclusive price is not possible, the online order will be immediately canceled.
5 - DELIVERY, TIMES, PACKAGING, COSTS
The address and name taken into account for shipping the products ordered are those provided by the customer on the site www.atelierwalldecor.com at the time of the order. If the customer sends incorrect contact details, WALL (E) DECOR cannot be held responsible for the inability to deliver the item. The products are shipped by La Poste, Colissimo, priority parcel or Point Relais (on request), to the delivery address indicated as the delivery address. The delivery times indicated on the site are indicative. They run from the date of confirmation and payment of the order by the customer. They are understood in working days, and correspond to the average time taken for the preparation and delivery of the order to its destination. They vary according to the destination and the size of the order. WALL (E) DECOR declines all responsibility in the event of delivery times exceeding the announced times due to postal services or means of transport.
Products returned to WALL (E) DECOR for delivery error or absence of the recipient are returned once again at the customer's expense.
In the event of late delivery, it is the customer's responsibility to contact their post office with the tracking number of their package. WALL (E) DECOR declines all responsibility in the event of loss, theft, deterioration or delay in delivery due to errors or disturbances due to the movements of carriers (strike, public holidays, social movements, etc.). of order the customer will receive an email with the tracking number of his shipment (except in the case of shipments without tracking). The latter can track his order at any time by connecting to the site: www.laposte.fr
The amount of delivery costs depends on the weight of each order and is automatically calculated at the time of this one.
It is possible to pick up an order at the company's headquarters, to do so, write to contact@atelierwalldecor.com to arrange an appointment.
Upon delivery, the customer or his representative must check the goods in the presence of the carrier, it is the customer's responsibility to check that the quantity and condition of the items received is correct. In the event of damage (s) due (s) to transport, the customer in his capacity as recipient, must notify the reservations to be made within the time limits set with the carrier, and send a copy to WALL (E) DECOR who reserves the right to refuse the return, refund or replacement of products
6 - WITHDRAWAL, RETURNS AND EXCHANGES
In accordance with the law, the customer has a withdrawal period of 14 days from receipt of the items, only complaints relating to the sale of items offered by WALL (E) DECOR and presented on the site www.atelierwalldecor. com will be taken into account.
Certain items sold on the site are handcrafted and are unique models that may present variations from one item to another of the same model, variations which cannot be considered as defect.
In order to be able to exercise his right of withdrawal, the customer must notify his decision to the address contact@atelierwalldecor.com , giving the reference of each item ordered, the number and the date of the order. Items must be returned in their original condition, in their original packaging, along with their accessories and labels, in perfect condition for resale. Please return the items to be returned in their original packaging to the following address: WALL (E) DECOR - Stéphanie van de Walle - 4, lotissement Fontaine Bleue - 33320 Le Taillan Medoc. The customer is advised to keep any proof of this return. Returned items must not have been used. In this context, the responsibility of the customer is engaged. Any damage suffered by the article, or whose original packaging has been damaged, may be such as to defeat the right of withdrawal and will not be refunded or exchanged.
1 / Refund: In the event of withdrawal, WALL (E) DECOR will refund the payment received by the customer for the items ordered, excluding delivery costs, within 14 days of receipt by WALL (E) DECOR of the said items. . Refunds will be made via the payment method used by the customer.
2 / Exchange: Items sold are not exchanged.
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7 - INTELLECTUAL PROPERTY
The site and the visuals (logos, drawings, models and images) presented on www.atelierwalldecor.com are the property of the company WALL (E) DECOR.
Any use of visuals, designs, models, images or logos must be authorized in writing by WALL (E) DECOR and may be withdrawn at any time.
Considering articles L 335 - 2 and following of the intellectual property code, the purchaser of any print is informed that he cannot proceed to any exploitation of the work being recorded on the medium of which he is the owner. In accordance with the provisions of the intellectual property code and European directives, it may not reproduce on any material medium, whether it is for example a paper medium or a digital medium. It is forbidden to represent the work in any way, for example, by digital distribution or by public exhibition. The rights of representation and reproduction of works presented on the site www.atelierwalldecor.com belong to their authors and to WALL (E) DECOR . Their joint authorization is necessary for any exploitation of these rights.